Shipping Policy

At peanique, we are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy for information on order processing, delivery timelines, and shipping procedures.

Order Processing

  • Orders are processed within 1–2 business days after successful payment.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation along with your tracking details.

Shipping Coverage

We currently ship across India.

If your location is not serviceable by our courier partners, we will contact you to arrange an alternative solution or issue a full refund.

Delivery Timeline

Estimated delivery times are:

  • Kerala: 1–3 Business Days
  • South India: 2–5 Business Days
  • Rest of India: 3–7 Business Days

Please note that these timelines are estimates and may vary due to location, courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • From time to time, peanique may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking link via:

  • Email
  • SMS
  • WhatsApp (where applicable)

This allows you to monitor your shipment in real time.

Delivery Attempts

Our courier partners will attempt delivery according to their standard delivery policy.

If delivery cannot be completed due to:

  • Incorrect or incomplete shipping address
  • Customer unavailability
  • Failure to respond to courier communications

the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Damaged Shipments

If your package arrives damaged or appears to have been tampered with:

  • Take clear photographs before opening the package.
  • Contact us within 48 hours of delivery.
  • Share your Order Number along with photographs of the package and product.

We will review the issue and arrange a suitable resolution.

Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Public holidays
  • Courier network delays
  • Natural disasters
  • Government restrictions or other unforeseen events

We appreciate your patience and will keep you informed of any significant delays.

Contact Us

If you have any questions regarding your shipment, please contact us.

peanique

Address:

  • peanique
  • 33B–33C, Parambayi Complex
  • Parambayi, Mambaram
  • Kannur, Kerala – 670741
  • India

Our Promise

Every jar of peanique is carefully packed to ensure it reaches you fresh, safe, and ready to enjoy. We partner with trusted courier services to provide a reliable and seamless delivery experience across India.