Terms & Conditions

Welcome to peanique. By accessing our website and placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing or using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. Products

We strive to ensure that all product descriptions, images, pricing, and nutritional information are accurate. However:

  • Product images are for illustrative purposes only.
  • Actual packaging may vary slightly.
  • Natural products may show slight variations in color, texture, or consistency.
  • We reserve the right to modify product information without prior notice.

3. Pricing

  • All prices are listed in Indian Rupees (₹).
  • Prices are inclusive of applicable taxes unless stated otherwise.
  • Prices are subject to change without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation via email or message.

peanique reserves the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or unforeseen circumstances.
  • Limit the quantity of products purchased per customer.

If your order is cancelled after payment, a full refund will be processed to your original payment method.

5. Payment

We accept secure online payments through trusted payment gateways.

  • Your payment information is processed securely.
  • peanique does not store your card details, UPI PIN, or banking credentials.

6. Shipping & Delivery

  • Orders are generally processed within 1–2 business days.
  • Delivery timelines may vary depending on your location and courier availability.
  • While we aim to deliver within the estimated timeframe, delays caused by courier partners, weather conditions, public holidays, or other unforeseen events are beyond our control.

For more information, please refer to our Shipping Policy.

7. Returns & Refunds

Due to the perishable nature of our food products, we do not accept returns on opened or used items.

If you receive:

  • A damaged product
  • An incorrect item
  • A defective product

Please contact us within 48 hours of delivery with:

  • Your Order Number
  • Clear photographs of the product and packaging

Eligible claims will be reviewed, and a replacement or refund will be provided where appropriate.

For complete details, please refer to our Refund & Return Policy.

8. Product Storage

For the best quality and freshness:

  • Store in a cool, dry place away from direct sunlight.
  • Refrigerate after opening.
  • Keep the lid tightly closed.
  • Always use a clean, dry spoon.
  • Natural oil separation is normal in products made without palm oil or artificial stabilizers. Stir well before use.

9. Allergens

Our products contain peanuts and may also contain:

  • Tree nuts
  • Sesame seeds
  • Flax seeds
  • Dark chocolate (depending on the product variant)

Customers with food allergies should carefully review the ingredient list before consumption.

10. Health Information

The nutritional information and product descriptions provided on our website are for general informational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

If you have specific dietary requirements or medical concerns, please consult a qualified healthcare professional before consuming our products.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logo
  • Brand name
  • Product images
  • Graphics
  • Text
  • Packaging designs

is the intellectual property of peanique and may not be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

peanique shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the value of the product purchased.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We do not sell, rent, or trade your personal information to third parties.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Thalassery, Kerala.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

peanique

Address:

  • peanique
  • 33B–33C, Parambayi Complex
  • Parambayi, Mambaram
  • Kannur, Kerala – 670741
  • India